Ignitor cable loose, pinched or wet
  Check to make sure igniter cable not pinched or wet.  Check at point of connection to igniter electrode - make sure cable is fully pressed into point of electrode.
 
If cable insulation split or damaged replace.  Dry out the cable if wet.    
 
  Piezo igniter nut loose
 
Make sure the piezo ignitor is tight - the nut should be positioned so the flat side is toward the button for best electrical contact.  
  No Spark  
 
Ignitor electrode positioned wrong or dirty
  Inspect ignitor electrode to make sure it is positioned correctly & free of dirt, dust, & moisture   Wipe electrode clean with a dry rag and re-test  
 
 
Ignitor electrode body cracked
  Inspect porcelain body of ignitor for cracks
 
If crack found, replace ignitor electrode & re-test  
Pilot Doesn't light  
 
Piezo ignitor worn out or defective
  If sparking is still not present following all the above steps, replace the piezo ignitor and/or the cable  
 
 
Gas supply turned off or manual shut-off closed
  Make sure the gas supply is turned on - be sure manual shut off valve is open  
 
 
Air in pilot gas line
  Purge pilot line- turn control knobs to pilot - fully depress knob.  Attempt ignition every 30 sec until you have correct pilot flame  
  Spark but no ignition  
 
Dirty pilot assembly
  Clean pilot assembly following cleaning & maint. Instructions on page GP1 & GP2
 
Reassemble and re-test for correct pilot flame  
 
  Insufficient gas supply or pressure
 
Check gas supply pressure at the pressure tap on the manual shut-off below the heater and at the manifold pressure tap next to the control valve with a manometer   If the inlet pressure is correct to the specifications, but the manifold pressure is low replace the internal pressure regulator or inlet tubing as required  
 
 
 
 
  Control Knob not held down long enough   Control valve must be held down long enough to get thermocouple hot … at least 10-15 seconds before release  
 
  Air in gas line when installed   Continue holding down control knob repeating ignition operation until air is removed  
 
Pilot lights but will not stay lit   Insufficient fresh air (front of flame lifts away)   If the pilot flame lifts off the thermocouple check to make sure room is properly ventilated and not too small - If necessary open a window to provide adequate fresh air  
 
  Bad valve or thermocouple/ODS   Check the pilot flame.  If it appears normal, then the control valve and the thermocouple need to be tested with a millivolt tester  
 
 
  Check for drafts around the heater   Relocate heater if necessary to more protected area  
  Incorrect air/gas mix at the pilot (rear of flame lifts away)  
 
  Heater Installed above 4500 Feet Elevation   Vent-Free gas heaters will not operate  properly at high elevations.  
   
  Check the bimetal strip covering the air intake on the nozzle.  It may be allowing too much air in.   Adjust strip to restrict the amount of air in the mix  
 
 
 
 
  Burner air line is clogged   Clean burner  
  Burner won't light  
  Inlet gas pressure is too low and supply line is the correct size   Contact local gas company  
Main burner won't light or won't stay lit  
  Low pressure to burner air line   Check for cause.  If inlet & manifold pressures are correct when measured with a manometer, examine fuel line to burners and check for leaks.  
  Delayed Ignition  
  Dirty or blocked burners   Check for dust, debris, or spider webs in the burners- thoroughly clean anything that may block the flow of gas  
 
 
 
 
  Orfice clogged or damaged   Clean burner  
 
  Burner Backfiring   Burner damaged   Replace burner  
 
  Gas regulator defective   Replace regulator  
 
  Not enough air   Check burner for dirt and clean  
  Yellow flame during combustion  
  Gas regulator defective   Replace regulator  
 
  Slight smoke or odor during initial operation   Residue from manufacture   Will go away after a few hours  
 
Burn Problems   Metal expansion caused by turning control knob to "High" when the heater is cold   Warm up heater in low position then turn to "High"  
 
  Air in gas lines   Operate burner till all air is removed.  Have line checked by gas company.  
  Burner whistles when lit  
  Air passageways blocked   Check all installations for minimum clearances  
 
  Dirty or blocked orfice   Clean burner with compressed air  
 
  When first lit   Metal expanding while heating  
  Heater Clicks  
  When shut off   Metal contracting while cooling  
 
 
  Household chemicals   Ventilate room - since heaters burn the air, ventilating the other odors should solve the problem   Avoid using aerosols near the heater  
 
  Unwanted odors   Low LP fuel supply   Refill tank  
 
  Gas leak  
 
 
 
  Not enough fresh air   Open window slightly  
 
Heater shuts off in use   Low gas pressure   Contact gas company  
 
  ODS/pilot partially clogged   Clean ODS/pilot  
 
 
 
 
  Check for other sources such as paint, finger nail polish, or cooking odors   Since heaters burn the air, ventilating the other odors should solve the problem.  
 
  During combustion   Dirt or debris between valve & burner   Take apart tubing and clean  
 
Gas odor   Gas leak   Locate and fix leak   If source of leak or odor can not be found or corrected, contack your gas supplier  
 
  Gas leak   Locate and fix leak  
  When control knob is in "off" position  
  Defective control valve   Replace control valve